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Urgent Community Response - Health and Therapy Assistant

Band 3

Main area
Healthcare Support Worker
Band 3
  • Full time
  • Part time
  • Job share
  • Flexible working
  • Compressed hours
  • Term time hours
  • Annualised hours
Full-time and part-time hours available alongside flexible working patterns
Job ref
Sackville House
£20,330 - £21,777 per annum (pro rata)
09/10/2022 23:59

Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.

  • Over 8,400 full time, part time and bank staff members
  • Medical, nursing and therapeutic care provided to over 10,000 children and adults a day
  • July 2018 Care Quality Commission (CQC) rating of ‘Good’ with ‘Outstanding’ features
  • Flexible working patterns offered across all services
  • Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
  • Accredited Level 3 Disability Confident Leader

SCFT is an inclusive employer that promotes equality and challenges discrimination, and welcomes applications from people of all backgrounds. Applications from Black, Asian and Minority Ethnic (BAME) candidates, disabled candidates and LGBT+ candidates are particularly encouraged, to ensure the Trust’s workforce reflects the diverse communities it serves.

Job overview

It’s an exciting time for our Urgent Community Response (UCR) Service as we expand into the High Weald, Lewes, and the Havens (HWLH) area. We are recruiting to our new teams who will work with patients in their homes across the HWLH communities. 

 This is an amazing opportunity to become a member of the team as a Health and Therapy Assistant working together to help patients stay in their homes, making sure they avoid unnecessary hospital admissions and supporting them through the first few critical days after they leave hospital. The focus of this role is providing personal, health and therapy care for patients across the area with acute and diverse needs.

We are a multidisciplinary team working flexibly to provide a seven-day service, 365 days a year, between 8am and 8pm. We deliver:

  • A rapid response to people in the community who are experiencing acute episodes of ill-health.
  • A supported discharge service to facilitate timely hospital discharges.
  • Acute reablement for up to 10 days, supporting people to achieve functional goals and work towards independence with activities of daily living. 

The team works closely with other services within Sussex Community NHS Foundation Trust, as well as our acute and community partners, GPs, South East Coast Ambulance Service (SECAmb), adult social care and voluntary and third sector organisations.

Main duties of the job

In this role, your day will be varied and interesting, supporting patients towards achieving more independence in their activities of daily living. You will be supported by nursing, physiotherapy, and occupational therapy colleagues to review the needs of patients and input into onward referrals. Due to the development of shared competencies across the registered staff groups, Health and Therapy Assistants now have a greater scope of independent working and access to skill development across each of these disciplines. 

Your role will include assisting in the ongoing assessment and provision of care, reablement and reporting all changes in patient status to your registered colleagues. You will undertake simple clinical and therapeutic procedures such as taking physical observations, venepuncture, administering medications, simple wound care, rehabilitation programmes and equipment provision. You will be expected to record the outcome of contacts with patient, relatives, and MDT members in either verbal or written format and you will have a key role in empowering patients to regain their health and independence in collaboration with the multidisciplinary team. 

You will need to able to drive with a full UK licence due to the geographic area covered by the team.

Working for our organisation

Why work for us?

  • Positive 2021 NHS Staff Survey results with compassionate culture and leadership, and support for staff wellbeing, scoring highly
  • Rated ‘Good’ with 'Outstanding’ features by the Care Quality Commission (CQC)
  • Located in stunning Sussex, with easy access to the South Downs and the coast
  • A great variety of working environments, in the community, in patients’ homes and in our community hospitals
  • Excellent training and development opportunities
  • Real Living Wage Employer, with great rates of pay
  • Supportive flexible working patterns such as part time, flexi time, annualised hours etc.
  • Supportive team environments
  • Cost-effective and convenient workplace nurseries in Crawley, Hove, and Brighton
  • Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
  • Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces
  • Access to a wide range of benefits and discounts for NHS staff

Detailed job description and main responsibilities

Further information is available in the attached job description and person specification.

If you would like to discuss this role or find out more, you can contact our Operational Team Leads, Jacqui Hilder and Jessica Poulton, by emailing

Person specification


Essential criteria
  • Good general education
  • NVQ level 2 or equivalent (in health and social care applicable subject) or be willing to work towards
Desirable criteria
  • NVQ level 3 or be willing to work towards


Essential criteria
  • Evidence of consistent pattern of learning from education, training and experience
Desirable criteria
  • Experience of working in a health or social care setting
  • Experience of working as a care assistant either with nursing or therapy services
  • Experience of working with adults in the community

Skills and Knowledge

Essential criteria
  • Basic understanding of statutory health and social services
  • Basic numeracy and ability to write simple reports
  • Able to work with minimal supervision either in isolation or as a member of the team
  • Able to use time effectively and prioritise work through good organisational skills
  • Able to maintain confidentiality and deal with sensitive information
  • Able to use recognised IT packages e.g. Microsoft Office including Excel
  • Able to use of IT systems and keyboard skills including accurate data recording skills
  • Able to use strong interpersonal skills and appropriate empathetic and tactful manner
  • Able to communicate effectively with customers, carers and health and care specialist services and colleagues
  • Able to work effectively as individual but also as part of larger team

Other Requirements

Essential criteria
  • An understanding of the principles of equal opportunities in relation to staff and patients
  • Car driver (Valid Driving License for use in the UK)
  • Willingness to undertake training to develop within the role
Desirable criteria
  • Flexible working
  • Access to a vehicle for work purposes

Employer certification / accreditation badges

We are a Living Wage EmployerCommitted to being an Inclusive EmployerApprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Disability confident leader

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Jacqui Hilder
Job title
Operational Team Lead
Email address
Telephone number
07557014 448
Additional information

If you would like to discuss this role or find out more, you can contact our Operational Team Leads, Jacqui Hilder and Jessica Poulton, by emailing